Asus ZenBook Pro 14 UX480 Internal speakers suddenly not working

Asus ZenBook Pro 14 UX480 Internal speakers suddenly not working

To troubleshoot, in Windows 10, I did the following:

1.

Plugged in earphones on the stereo mini jack on the right side. Audio from You Tube can be heard.

Plugged out the earphones. Cannot hear anymore through the internal speakers.

2.

Went to Device Manager. Internal speakers. Sound section. Reinstalled the Realtech Audio drivers. Problem not solved. There is nothing wrong with the software.

3.

Set Windows Cap locks Toggle - Sound on. Press Caps on and off. You can hear the sound on the earphones but not internal speakers.

I have a bad feeling the hardware has gone wrong. I have never heard of speakers getting blown or going faulty in a note book. But here it is. Happening on my Asus notebook. So disappointing!

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