Thunderbolt USB C suddenly not recognising USB Headphones

jaffas21jaffas21 Level 1
edited August 31 in ZenBook

Hi folks, I have an zenbook flip 14 oled, 11th gen intel bought in Thailand. until about two weeks ago my usb c headphones we working fine but now it wont recognise them as an output device but will recognise them as headphones, also my USB c mini hub has stopped working so its clearly related to these two ports.

Ive tried uninstalling from device manager with no success on reboot, a system restore to a couple of weeks ago didnt work, but the system restore space wasnt set correctly so I couldnt restore beyond that point.

I don't really want to reset the pc unless I have to (it won't fix it if its hardware).. any ideas



  1. System: Zenbook Flip OLED 14 UP5401E (thai model)
  2. Battery or AC: AC
  3. Model: UP5401e with stylus
  4. Frequency of occurrence: Always
  5. Reset OS: Windows 11 Home

PS. Why is this forum so laggy it keeps crashing every five minutes is this run by asus or a third party its terrible

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