Plugged in but battery is not charging on UX325EA, shut down instantly whilst disconnecting the CORD

  1. System: Windows 11 Home
  2. Battery or AC: AC
  3. Model: UX325EA
  4. Frequency of occurrence: Constant
  5. Reset OS: Yes
  6. Screenshot or video:


Detailed description:

Hello, I am having Issues with charging my UX325EA (11th Gen i5). Today, I successfully charged it to 100%, disconnected the adapter and normally used the laptop. Battery dropped to 75% and then the laptop shut down. I tried turning it on, but it won't happen without plugging in the adapter. With adapter in, laptop works, but it doesn't charge (Battery status: 75% available (plugged in). When I disconnect adapter, it shuts down immediately. I have latest Windows 11 Home and BIOS updates. Troubleshooters and MyAsus app do not detect any problems. MyAsus app prompted me having a driver issues. I tried reinstalling battery driver, nothing happened...

Any proper solution, please?


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