ASUS - ZenTalk

kapilharmilapi · ‎03-28-2022

System: Windows 11
Battery or AC: Battery
Model: UX482EG
Frequency of occurrence: Regular
Reset OS: Yes
Screenshot or video:
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Detailed description：I am having battery life issue on so called power saving mode of ASUS i.e Whisper mode. I am getting 5 hours battery life (screenpad off) on edge video playback 720p. In comparison I am getting 10 hours battery life on Balanced mode with same operations. Consulted service centre few times. They have no answers. Have written mails to ASUS with no response from 8 months. If Whisper mode is the mist power efficient mode in ASUS laptops then why I am getting rhe worst battery life after switching to that mode. Can I anyone help?

kapilharmilapi · ‎03-28-2022

Any solutions for this or can anyone from ASUS explain what is Whisper Mode? May be i m getting it all wrong.

Falcon_ASUS · ‎03-30-2022

kapilharmilapi
System: Windows 11
Battery or AC: Battery
Model: UX482EG
Frequency of occurrence: Regular
Reset OS: Yes
Screenshot or video:
========================
Detailed description：I am having battery life issue on so called power saving mode of ASUS i.e Whisper mode. I am getting 5 hours battery life (screenpad off) on edge video playback 720p. In comparison I am getting 10 hours battery life on Balanced mode with same operations. Consulted service centre few times. They have no answers. Have written mails to ASUS with no response from 8 months. If Whisper mode is the mist power efficient mode in ASUS laptops then why I am getting rhe worst battery life after switching to that mode. Can I anyone help?

Asus zenbook duo ux482

@kapilharmilapi
May I ask what the system version and BIOS version you are currently using?
How do you play the video, what is the detailed operation? For example: open the browser and run youtube?

kapilharmilapi · ‎03-30-2022

Windows 11 home 64bit. Model of Laptop ASUS zenbook ux482EG, I5, 512gb. Bios version 312. Yes, I play video on browser on YouTube. I checked playing video on youtube at 720p resolution, with no other task running in BALANCED MODE, Laptop lasted for 10hrs and on WHISPER MODE, it lasted exactly 5hrs. As per ASUS, WHISPER MODE is a power saving mode, but in my case it is power draining mode. Can u suggest something. Note : Battery replaced twice by ASUS service centre and laptop has been factory reset twice as well by service centre. Problem is still there in WHISPER mode.

kapilharmilapi · ‎03-30-2022

I have attached screenshot of the official ASUS SUPPORT page, wherein they have clearly mentioned about WHISPER MODE as power saving mode on which u get all day battery life. (Atleast better than Balanced mode).