Suddenly screen goes black issue

edited March 11 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version: Latest .210
  3. Rooted or not: Not
  4. Frequency of Occurrence: First time today
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Today when the device is in idle mode just now, when I picked up my device saw that fingerpirnt is not working & suddenly screen goes black, press power key several times no response, press volume down+Up & power button still no response, suddenly screen comes back but with no widget no application running.. then i was able to restart & device working..

What's this new issue??? 🥺🥺🥺

I am really worried now, day by day a new issue arises...

Changed motherboard twice..

Faced network issue, performance drop issue now a new issue added to this problem library..

Thanks Asus...

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