Please tell us some basic information before asking for help:
Model Name:ASUS_X00ID
Firmware Version:? i don't know i can't find it
Rooted or not:Not Rooted
Frequency of Occurrence:?
APP Name & APP Version (If your issue relates to the app):?
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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