Happy Zenfone 8 users?

huerzgiorghuerzgiorg Level 1
edited December 2021 in ZenFone 8

Hi everyone.

I am a happy ASUS user in its overall but since now, i am sticking into the pc side (1x ASUS desktop MoBo and 2x ASUS Laptop, using one of them now by 8 years and still working fine)

I have to replace my actual phone (not ASUS) since after 4 years of using it, it is now a "spicy pillow" (for those not knowing, the battery is inflating) +other minor issues.

For info, i appreciate phones with small screen. Actual is a 4.6" in a 129 x 65 x 9.3 mm frame.

At the moment, if i want something small lasting about the same, i don't have really big choice. Like 2 phones i think. Sony and Samsung.

Most likely needs to be a flagship one, so it will not get "old" in half or less of the time

+ I don't really like Samsung UI so, only 1 v 1 actually, and ASUS costs ~350 USD less than the sony

Waiting for the black friday (hope mine does not die before) i choosed to google a little bit and found out that one of them, (so now i am here) seems to have very good datasheet, but, also some problems (?)

Ramdump issue at first, which seems very scary.

Phone calls with jack-headphones causing restart of the phone, which would annoy me because i would use my older headphones while walking in the streets avoiding outside noises (cars and so on) and hearing what my caller is saying (is that problem for everyone or its just someone facing it, and others do not?)

I don't want to create a big mess here. My asking is, is there someone also happy with the phone?

Can someone maybe share its using experience?

Best Answer



  • I'm very happy with it. It is great in size, ramdump is an issue which I am monitoring, then again I have two years of warranty in Germany. Battery time, call quality and screen are good. I like the basically naked Android and I love the idea of getting Lineage OS after Asus discontinues the device.

    So make sure you're covered by warranty and enjoy the phone!

  • pio_zenpio_zen Level 2
    edited November 2021

    The general rule is that people with problems are 10 times more likely to express that than satisfied.

    The main issues I have is:

    1. Snap 888 - unnecessary in Zenfone 8 , snap 870 would be more than enough and much better for battery.

    2. Fingerprint sensor is not as good as in OnePlus. Sometimes is very annoying - it does not like my right finger with hybrid glass installed.

    At first battery seemed to run out rather quickly but with my observation at low values like 25% it lasts very long (like with any phone battery meter is more estimation than exact data) .

    Main advantage:

    1. clean os with right options regarding battery and apps (autostart config!).

    2. Size, much more convenient than my former OnePlus.

    3. Active fingerprint sensor on inactive screen - no need to wake screen to unlock. Sensor is on the right height.

    4. Clean os ;-)

  • Unfortunately, I would not recommend this phone as of now. Maybe once they start doing discounts and only given that you buy it locally and will have a proper warranty (there were people on this board who bought it from stores like Aliexpress and Asus is refusing to service them).

    This is from the top of my head, so it's likely I'm missing something. Also the previous phone I had was OnePlus 3, which I had for 5 years, so I might not know everything what's happening in Android world. I had checked other phones, watched and read reviews and what now, but I have not daily driven anything else for that time.

    These are my complaints, that I would think are completely personal and others might not find it annoying:

    • Ergonomics. I like that the phone is small and does not tear my pockets apart, but it just does not sit in the hand nicely for me. Also, if you are in dry weather, have dry hands it becomes very slippery.
    • Bezels are quite thick and side, top and bottom bezels are of different thickness.
    • The silver ring around selfie camera. No idea why that was needed, but it catches reflections and as my previous phone had notification LED in exactly that place, it confuses me that I got a notification.
    • Headphone jack at the top is very uncomfortable.

    Other things that I did not like:

    • Battery life is just ok. I can get through one day without a problem, but it is something like 1.3-1.4 day battery phone for me. And we all know that 0.3-0.4 is useless as you have to charge for new day, since it won't make next one. I'm saying this as a bad thing mostly comparing to my old OnePlus 3. The phone was famous for it's poor battery, but as a light user I could easily get 2.5 days with it once it was brand new. I'm not sure Zenfone 8 will be able to last me throughout the day in a couple years.
    • Camera is meh. You will need GCam as it makes day and night difference, so it kind of fixes the problem, but it's not fixed by Asus themselves. Also, wide angle is pretty useless unless you are shooting outside on a sunny day.
    • There are some funky stuff going on with background apps killing. Be prepared that you will only get notifications for some apps once you unlock your phone.
    • Spotify issues. I think this is related to previous point. It constantly stops after a song, so you have to take your phone out of the pocket, unlock the screen and it starts playing again. If you are listening to Spotify, get a phone call, it does not restart playing Spotify after call ends, you have to take phone out and unlock the screen. Headset button controls (play/pause) have a huge delay, anything from one to 10 seconds, and this is not only for Spotify. If you are pressing play/pause with screen on, it works perfect. I reported this on this board but it was never addressed.
    • Dynamic mode is pretty bad, most of the time it seems to be at 60hz. No wonder, I found my batter life to be better with it.
    • Fingerprint sensor is terribly bad and slow. When I got the phone I had some skin eczema problems and my success rate was something like 30 percent at best. Now it's probably something like 50 percent. I have tried rescanning, adding same finger multiple times but still it's not accurate.

    What I found the worst about it, is the support, especially ramdump issue and them being quiet about it. Also, as I wrote in my other comments, I don't get the purpose of this is board and why it's linked in Support menu. Like, with one of the previous updates they broke the feature where if you have headset connected via headphone jack and get a call, the ringtone does not play through the headphone, only phone speaker. Once I reported it, a support person asked me to try restarting the phone. I did so and came back to say that it did not help and I was ignored ever since, sent like 2 or 3 follow ups, but no response. After some even earlier update, the function to adjust brightness in night mode was removed, I reported it but never got a response. Don't know, maybe it was intentional, but this rendered night mode pretty useless as photos would come out way overexposed (thank god for GCam once again).

    I just feels that Asus does not really care about this phone and people who bought it. Like the phone call quality issue. Upon release it did not have HD Voice and VoLTE was available in only few operators. The phone call quality was so atrociously terrible that I almost returned the phone (should have done it tbh), but Asus promised they were working on adding VoLTE. My point is, that someone had to test it and sign off on it and I just cannot wrap my mind around how someone could have thought that it is okay to release the phone with such terrible call quality. It just seems that they don't care about it.

  • I am happy so far. Phone is really good, camera is really good (and I am coming from a pixel device). Performance wise you will be happy. Heating is not a problem unless you are gaming heavily or have something in the background that's killing the CPU. Updates seem to be improving as we're on October security patch and Android 12 is already in beta and announced for official release on the Zenfone 8 in December which is pretty good given that pixels received it a week or so ago?

    As people said there is that Ramdump issue hovering, but there is 2 year warranty so I am not super worried.

  • raimundas78raimundas78 Level 2
    edited November 2021

    Sorry, what's so lmao about the bezels for you? Are you saying that side, top and bottom bezels are of same thickness or are you ignoring the fact that some manufacturers manage to make bezels of same thickness around the phone?

    About the refresh rate, yes I meant Auto refresh mode, and yes, it's way too often stuck on the 60hz, and once it goes to 90hz it gets the green tint. I don't think it ever goes to 120hz.

    I guess it's good for you that you don't have these issues, but I have them and I really liked to take walks while listening to Spotify and my experience of this with Zenfone 8 is pretty much ruined. I'm using same Spotify account, same network carrier, same SIM card, being in same places, using same headphones what I used my old OnePlus and never had any issues. I cannot imagine it's not Zenfone 8's fault.

    To add to previously mentioned problems, you can say goodbye to calling over internet apps as you cannot lower the volume to usable levels. The phone is acting like it's on loudspeaker while on lowest volume level. This is somewhat fixed when using headphones, but still it only gives you 5 volume levels to choose from. This has been reported since for ever, so I don't think Asus knows how to fix it, or again, they don't care.

    Also, issues with 3rd party launchers. Asus themselves responded that's it's Nova Launcher's problem and they cannot do anything about it until someone replied that they have same issues with other launchers. Asus support was never heard from about that issue again.

    I'm not denying that there are good things about Zenfone 8. It's quite fast, eventhough it lags when switching between recent apps. I like the ability to choose charging speed and levels. UI is not overloaded with custom crap and there was not much bloatware preinstalled (Netflix and one or two orther things I cannot remember). I like the AudioWizard, saw other people complaining about it, but I like ability to configure the sound and find the audio output quality real good. I like the LED light, just not sure why they did not make it RGB. But the thing is, this is a flagship money costing phone. My unit cost 727 euros, since 128GB version was nowhere to be seen at the launch in my region. And for that amount of money, I cannot justify the problems this phone is riddled with.

  • huerzgiorghuerzgiorg Level 1
    edited November 2021

    Well, since i only read bad comments about this phone in the overall, i begin to ask myself if it will be a good way to go..

    But until now it seem it is also a OK phone on what i read on your comments here, so there is still hope

    Bezels are not so my problem (actually having about 2mm on left and right side, and like 10mm in the upper and 12mm in the lower)

    Luckily in my country there is 1 place i can buy it, without having to "amazon-ing" it, and it is also covering it with 2 years of warranty, expandable up to 3 or even 5 years, and adding a "express" option for like ~50USD if phone breakes down, they will immediately replace or refund it (in 2 years from buying it)

    Since it costs ~1/4 less than its competitor/rival i probably stick on this one (~1100 USD vs ~800) with almost same hardware, and the other also has already a .3' bigger screen

  • If you have the option to extend the warranty, this is a good option - just remember that you will not replace the battery under the warranty, so it is better to take 3 years than 5 (if you replace the battery yourself, you will lose the warranty, and with the batteries there is a problem to buy the original one).

    When it comes to my satisfaction with this smartphone - if not for ramdump, I would be happy (but no exiting, because my battery is weak, for 6 months asus struggled with software errors, at the beginning there was no security update, fingerprint reader with glass 0, 3mm is useless.

    When it comes to visual aspects - everyone can see what they are buying. The size is great (everyone who sees it wonders what a smartphone is because there are no such small ones anymore ...)

  • There is really no phone like it in the android world in terms of size and power in the flagship space.

    Overall please with the phone. some things to improve

    • screen refresh rate, to work on color profile of 90hz as it has a slight tint vs 60/120 as mentioned above. Auto should toggle between 60/120, but now it is 60 and 90 only, and will go to 60 in google maps and camera
    • BATTERY Life - not the greatest given small phone with large 4000 battery. takes some time to settle in, i find durable mode, turn off background battery mgmt and adaptive battery helps. best i can do is 0.5% drain /hr in standby, overall get about 5 hour SOT, unplug 6am and need a charge at 9pm.. This is with 120hz. some people here mention the resort to 3g cellular and 60hz for better battery but that defeats purpose of flagship.

    anyone can share their full battery settings to achieve 6 hr SOT for full day use?

  • I've been using 90Hz and not noticing any color tint issues.

    I'm using a thick RhinoShield case, and I think the not-too-thin side-bezels help with side-swipe gestures. This is my first phone where I forced myself to adapt to Android 10 gestures, and I can pretty much say I'm no longer going back to the old-skool Back button.

    The fingersprint scanner has a VERY OBVIOUS issue with always-on. Just by unlocking the AOD to Lock screen with the double-tap gesture, without changing the placement and orientation of my thumb, without wiping any dirt or moist off my thumb, the effectiveness of the fingerprint scanner increases three-fold. It doesn't happen all the time but more often if you've just walked outdoors and take the phone out of your pocket. ASUS developers just need to nail down the root cause which I'm sure is within the AOD itself. I have turned off all battery and power optimization features and it is still the same. I don't use any screen protector.

  • I am happy with this phone, but some drawbacks overheating (like any other 888) poot battery life that will be better with android 12 but the phone is really dopee

  • kzmkzm Level 1
    edited November 2021

    I'm also happy with my ZenFone8.

    Previously i had HTC One M8 which had everything I needed: was the size that fits my hand, had aluminium body and powerful specs.

    Since then I was looking for the phone with the right size, right specs and durable (aluminium). The only phone on the market (I was constantly monitoring GSM Arena) that fulfilled my requirements was Samsung S10e, but I don't like Samsungs.

    Finally ASUS ZenfFone8 came out!

    It is durable: so far I dropped it several times and nothing happened (but the person who thought that putting glass on the back is a good idea should burn in hell, because since the first drop I have small glass crack on the back - hopefully the last one)

    It has powerful specs (although I'm missing IRDA :D). The only drawback is lack of wireless charging

    It has perfect size: fits perfectly in my hands

    So far I had only minor issues with it

  • Im not totally satisfied,auto reboot really sucks

  • +1 happy user

    Coming from Huawei P10:

    • almost the same size, just a little bit thicker with the Rhinoshield case, which I don't mind
    • fast
    • better screen - bigger, better refresh rate, colours look nicer
    • regular software updates
    • camera OK, I don't use it as much
    • battery OK, it got better with updates, I anyway charge it every night
    • face-unlock works almost all the time, I prefer it over the slow fingerprint reader

    Bad stuff:

    • panic-mongers in the official forum saying "the end is near"
    • I was not careful one day and managed to crack the rear camera glass, so now I have special effects on my wide lens, but as I said before, I don't use it as much
    • asus support not really helpful when I asked about repairs, I think I'll wait until after the holidays to send it it for replacement of the broken glass

    As you may notice, I'm very happy with the device, but not so much with the company. BUT, in my eyes, that doesn't mean the phone is a bad product.

  • Hehe. :) I'm coming from the XZ1 Compact too. It's a huge step forward. I made the decision to transition after the 32GB of storage were 95% full 98% of the time. I love that Sony, I'd have probably kept using for longer it if it would't have started to freeze when charging, probably not having enough space for maintenance.

    First the things I don't like in comparison. Asus will feel big. :) For my hands it's a bit too much, I hate not being able to reach all the screen with one hand. I feel it in my pocket. This is a bit personal maybe, but I liked the manly aspect of the Sony in comparison with the rounded corners of the Asus. I miss not having a dedicated button for the camera. I don't like the under the screen fingerprint sensor. It's not as precise and you have to look at the phone to be able to unlock it, a partial finger won't be enough if you misplace your finger. The fingerprint sensor in the power button was genius. Also a potential problem might be that the OLEDs over the touch sensor might get burned after years of usage because the screen illuminates your thumb full brightness with each unlock. So you might get a yellowish circle on a white screen after some time. As far as I can tell you can't do stereo recordings with this one. Sony did that. The selfie camera isn't as wide. I liked the wider one. You don't have an audio player. At all. Let alone something that can cast to a chromecast, which I loved. I could listen to the music in the phone at will on my stereo and control everything from my phone. You can't cast your photos either. You CAN cast the whole screen though. Opening the apps screen won't pop up the keyboard so you can search. Useless. Battery doesn't last the same. It will get warm, especially while charging. If you also had a Z3 compact, it reminds me of that one. If you don't game, it's OK. Mine doesn't get warm in regular use. Doesn't have a SD card.

    The good things are quite something though. Everything moves amazingly. It's as snappy as it can get. I never waited for anything since I got this phone. And that feels like a big deal. The screen is way brighter, the contrast is perfect, as with any OLED. The speakers are WAY better than the Sony's. It's Apple class, there aren't many phones on the market with this kind of phone speakers. Crystal clear sound, no distortions. Although it gets warm, it charges in half the time. 15 minutes and you'll be fine for the rest of the evening if you don't want to live stream in 4k. Back cameras are better. Although the camera app has less frills, it will do the job beautifully. If you like low light pictures as I do, it's miles ahead of the Sony, it does live stacking to avoid motion blur and to minimize noise. Takes a few seconds, but if there aren't moving things in the frame you can actually take pictures from hand at night. Dual SIM is useful if you need that, second SIM can do 4G/LTE and you can switch the data SIM at will. First SIM does 5G. It's simply the best at this size, which is exactly the thing that I bought the Sony for.

    But if I were you I'd wait some more. The sudden death a sizable number of these phones are suffering from after just months of use is not something to be ignored. I read in a thread here that the rate these phones (sold in a shop chain) were failing at was about 3%. That's huge. I'm not much of a cloud user, I hate putting my data where I definitely don't have any control, but I started backing up my phone the instant I finished reading that thread. There's no SD. Everything is on that motherboard that gets replaced on the dead phone. You lose everything you have on that phone. That's quite a stress. I had no idea of this, I bought the phone on an impulse on a day it was 20% off without doing my research. I like the phone a lot, I don't like the prospect that it may fail me any day with 0 warning. Wait until a root cause is established and this gets sorted out. If it doesn't, wait until you find something else you like. It's a good phone but I miss the peace of mind I had using my old phone, and that's saying something.

  • My experiences after using this phone since May:


    Perfect size and weight for everyday use. Really fast (try x-plane in high res...). Incredible beautiful and at the same time powerful audio system, perhaps the best available (try listening to good recordings of classical music, itˋs amazing). Display is absolutely fine, regardless of chosen resolution. Clean UI without annoying bs. Battery is okay for me, takes me through the day easily, fast charging even at low power settings. Notification LED, headphone jack, AND IP 68 water resistancy are the features I was looking for.


    Minor issues: Only 3-color-LED. Why not RGB/multicolor? Used this with my former phone to identify the source of incoming msgs by assigning different colors to different apps. No way to physically connect the phone to an external monitor bcs usb is only 2.0. The phone is definitely powerful enough to be used as a desktop unit when connected to bt keyboard, mouse, and, yes, an attached external monitor (I was able to connect my 2015 phone via mhl...). Menu language problems: sometimes painfully inaccurate transscriptions into my language, doesn´t look like premium or flagship.

    But...there is a really big major issue, call it ramdump or sudden overnight death or whatever. This sucks. I have to rely upon my phone. I have to be available during several periods day- or nightime, because of my profession. So Iˋm carrying a second phone for this purpose now. What a shame.

    I donˋt blame ASUS for this flaw. This could happen to any company. But I really do not understand why ASUS does not react with providing an official statement to their customers. Moreover, a statement might not be enough. An apology is what I am missing. And a reason why I should use ASUS products in the future.

    Choose wisely.

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