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Happy Zenfone 8 users?

huerzgiorg
Star II
Hi everyone.

I am a happy ASUS user in its overall but since now, i am sticking into the pc side (1x ASUS desktop MoBo and 2x ASUS Laptop, using one of them now by 8 years and still working fine)

I have to replace my actual phone (not ASUS) since after 4 years of using it, it is now a "spicy pillow" (for those not knowing, the battery is inflating) +other minor issues.
For info, i appreciate phones with small screen. Actual is a 4.6" in a 129 x 65 x 9.3 mm frame.

At the moment, if i want something small lasting about the same, i don't have really big choice. Like 2 phones i think. Sony and Samsung.
Most likely needs to be a flagship one, so it will not get "old" in half or less of the time
+ I don't really like Samsung UI so, only 1 v 1 actually, and ASUS costs ~350 USD less than the sony
Waiting for the black friday (hope mine does not die before) i choosed to google a little bit and found out that one of them, (so now i am here) seems to have very good datasheet, but, also some problems (?)
Ramdump issue at first, which seems very scary.
Phone calls with jack-headphones causing restart of the phone, which would annoy me because i would use my older headphones while walking in the streets avoiding outside noises (cars and so on) and hearing what my caller is saying (is that problem for everyone or its just someone facing it, and others do not?)

I don't want to create a big mess here. My asking is, is there someone also happy with the phone?

Can someone maybe share its using experience?

1 ACCEPTED SOLUTION

Accepted Solutions

Sim1
Star III
Imagine complaining about bezels lmao... Also I use Spotify everyday, with wired and BT headphones and never an issue. Also dinamic mode has nothing to do with screen refresh rate, modes don't change the screen refresh rate, there's a quick tile for that.
raimundas78

Unfortunately, I would not recommend this phone as of now. Maybe once they start doing discounts and only given that you buy it locally and will have a proper warranty (there were people on this board who bought it from stores like Aliexpress and Asus is refusing to service them).

This is from the top of my head, so it's likely I'm missing something. Also the previous phone I had was OnePlus 3, which I had for 5 years, so I might not know everything what's happening in Android world. I had checked other phones, watched and read reviews and what now, but I have not daily driven anything else for that time.

These are my complaints, that I would think are completely personal and others might not find it annoying:

  • Ergonomics. I like that the phone is small and does not tear my pockets apart, but it just does not sit in the hand nicely for me. Also, if you are in dry weather, have dry hands it becomes very slippery.
  • Bezels are quite thick and side, top and bottom bezels are of different thickness.
  • The silver ring around selfie camera. No idea why that was needed, but it catches reflections and as my previous phone had notification LED in exactly that place, it confuses me that I got a notification.
  • Headphone jack at the top is very uncomfortable.

Other things that I did not like:

  • Battery life is just ok. I can get through one day without a problem, but it is something like 1.3-1.4 day battery phone for me. And we all know that 0.3-0.4 is useless as you have to charge for new day, since it won't make next one. I'm saying this as a bad thing mostly comparing to my old OnePlus 3. The phone was famous for it's poor battery, but as a light user I could easily get 2.5 days with it once it was brand new. I'm not sure Zenfone 8 will be able to last me throughout the day in a couple years.
  • Camera is meh. You will need GCam as it makes day and night difference, so it kind of fixes the problem, but it's not fixed by Asus themselves. Also, wide angle is pretty useless unless you are shooting outside on a sunny day.
  • There are some funky stuff going on with background apps killing. Be prepared that you will only get notifications for some apps once you unlock your phone.
  • Spotify issues. I think this is related to previous point. It constantly stops after a song, so you have to take your phone out of the pocket, unlock the screen and it starts playing again. If you are listening to Spotify, get a phone call, it does not restart playing Spotify after call ends, you have to take phone out and unlock the screen. Headset button controls (play/pause) have a huge delay, anything from one to 10 seconds, and this is not only for Spotify. If you are pressing play/pause with screen on, it works perfect. I reported this on this board but it was never addressed.
  • Dynamic mode is pretty bad, most of the time it seems to be at 60hz. No wonder, I found my batter life to be better with it.
  • Fingerprint sensor is terribly bad and slow. When I got the phone I had some skin eczema problems and my success rate was something like 30 percent at best. Now it's probably something like 50 percent. I have tried rescanning, adding same finger multiple times but still it's not accurate.

What I found the worst about it, is the support, especially ramdump issue and them being quiet about it. Also, as I wrote in my other comments, I don't get the purpose of this is board and why it's linked in Support menu. Like, with one of the previous updates they broke the feature where if you have headset connected via headphone jack and get a call, the ringtone does not play through the headphone, only phone speaker. Once I reported it, a support person asked me to try restarting the phone. I did so and came back to say that it did not help and I was ignored ever since, sent like 2 or 3 follow ups, but no response. After some even earlier update, the function to adjust brightness in night mode was removed, I reported it but never got a response. Don't know, maybe it was intentional, but this rendered night mode pretty useless as photos would come out way overexposed (thank god for GCam once again).

I just feels that Asus does not really care about this phone and people who bought it. Like the phone call quality issue. Upon release it did not have HD Voice and VoLTE was available in only few operators. The phone call quality was so atrociously terrible that I almost returned the phone (should have done it tbh), but Asus promised they were working on adding VoLTE. My point is, that someone had to test it and sign off on it and I just cannot wrap my mind around how someone could have thought that it is okay to release the phone with such terrible call quality. It just seems that they don't care about it.


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I find the device to be very good. Battery is nothing fenomenal but I get 6 hours SOT constantly. Screen is awesome, 120hz is very good, 90hz has a tint issue. Audio stereo is awesome, is on par if not better than an iPhone 12 pro max super. Camera is good, worse than Samsung or Pixel, but is good. Video are awesome in 4k60 fps. 8k is laggy, I'd say unusable but I don't care at all.
Software is great, I really like zenui and there's plenty of great options.

SD 888 is overkill, it tends to overheat even on small tasks,but it got better with OTAs.
It has some issue with VoLTE in some regions and with certain carriers, maybe check before buying if you care about it.
Too bad about ramdump issue but only thing I can do is hope I don't get it... If it will die I will ask for a refund.

View solution in original post

22 REPLIES 22

Cyslawo
Rising Star II
I think 95%+ users are happy, they just don't write here because have no purpose.

Blumi
Rising Star II
huerzgiorg

Hi everyone.

I am a happy ASUS user in its overall but since now, i am sticking into the pc side (1x ASUS desktop MoBo and 2x ASUS Laptop, using one of them now by 8 years and still working fine)

I have to replace my actual phone (not ASUS) since after 4 years of using it, it is now a "spicy pillow" (for those not knowing, the battery is inflating) +other minor issues.

For info, i appreciate phones with small screen. Actual is a 4.6" in a 129 x 65 x 9.3 mm frame.

At the moment, if i want something small lasting about the same, i don't have really big choice. Like 2 phones i think. Sony and Samsung.

Most likely needs to be a flagship one, so it will not get "old" in half or less of the time

+ I don't really like Samsung UI so, only 1 v 1 actually, and ASUS costs ~350 USD less than the sony

Waiting for the black friday (hope mine does not die before) i choosed to google a little bit and found out that one of them, (so now i am here) seems to have very good datasheet, but, also some problems (?)

Ramdump issue at first, which seems very scary.

Phone calls with jack-headphones causing restart of the phone, which would annoy me because i would use my older headphones while walking in the streets avoiding outside noises (cars and so on) and hearing what my caller is saying (is that problem for everyone or its just someone facing it, and others do not?)

I don't want to create a big mess here. My asking is, is there someone also happy with the phone?

Can someone maybe share its using experience?


Happy Zenfone 8 users?
I'm very happy with it. It is great in size, ramdump is an issue which I am monitoring, then again I have two years of warranty in Germany. Battery time, call quality and screen are good. I like the basically naked Android and I love the idea of getting Lineage OS after Asus discontinues the device.
So make sure you're covered by warranty and enjoy the phone!

pio_zen
Rising Star II
The general rule is that people with problems are 10 times more likely to express that than satisfied.
The main issues I have is:
1. Snap 888 - unnecessary in Zenfone 8 , snap 870 would be more than enough and much better for battery.
2. Fingerprint sensor is not as good as in OnePlus. Sometimes is very annoying - it does not like my right finger with hybrid glass installed.
At first battery seemed to run out rather quickly but with my observation at low values like 25% it lasts very long (like with any phone battery meter is more estimation than exact data) .
Main advantage:
1. clean os with right options regarding battery and apps (autostart config!).
2. Size, much more convenient than my former OnePlus.
3. Active fingerprint sensor on inactive screen - no need to wake screen to unlock. Sensor is on the right height.
4. Clean os 😉

raimundas78
Rising Star I
Unfortunately, I would not recommend this phone as of now. Maybe once they start doing discounts and only given that you buy it locally and will have a proper warranty (there were people on this board who bought it from stores like Aliexpress and Asus is refusing to service them).
This is from the top of my head, so it's likely I'm missing something. Also the previous phone I had was OnePlus 3, which I had for 5 years, so I might not know everything what's happening in Android world. I had checked other phones, watched and read reviews and what now, but I have not daily driven anything else for that time.
These are my complaints, that I would think are completely personal and others might not find it annoying:
Ergonomics. I like that the phone is small and does not tear my pockets apart, but it just does not sit in the hand nicely for me. Also, if you are in dry weather, have dry hands it becomes very slippery.
Bezels are quite thick and side, top and bottom bezels are of different thickness.
The silver ring around selfie camera. No idea why that was needed, but it catches reflections and as my previous phone had notification LED in exactly that place, it confuses me that I got a notification.
Headphone jack at the top is very uncomfortable.
Other things that I did not like:
Battery life is just ok. I can get through one day without a problem, but it is something like 1.3-1.4 day battery phone for me. And we all know that 0.3-0.4 is useless as you have to charge for new day, since it won't make next one. I'm saying this as a bad thing mostly comparing to my old OnePlus 3. The phone was famous for it's poor battery, but as a light user I could easily get 2.5 days with it once it was brand new. I'm not sure Zenfone 8 will be able to last me throughout the day in a couple years.
Camera is meh. You will need GCam as it makes day and night difference, so it kind of fixes the problem, but it's not fixed by Asus themselves. Also, wide angle is pretty useless unless you are shooting outside on a sunny day.
There are some funky stuff going on with background apps killing. Be prepared that you will only get notifications for some apps once you unlock your phone.
Spotify issues. I think this is related to previous point. It constantly stops after a song, so you have to take your phone out of the pocket, unlock the screen and it starts playing again. If you are listening to Spotify, get a phone call, it does not restart playing Spotify after call ends, you have to take phone out and unlock the screen. Headset button controls (play/pause) have a huge delay, anything from one to 10 seconds, and this is not only for Spotify. If you are pressing play/pause with screen on, it works perfect. I reported this on this board but it was never addressed.
Dynamic mode is pretty bad, most of the time it seems to be at 60hz. No wonder, I found my batter life to be better with it.
Fingerprint sensor is terribly bad and slow. When I got the phone I had some skin eczema problems and my success rate was something like 30 percent at best. Now it's probably something like 50 percent. I have tried rescanning, adding same finger multiple times but still it's not accurate.
What I found the worst about it, is the support, especially ramdump issue and them being quiet about it. Also, as I wrote in my other comments, I don't get the purpose of this is board and why it's linked in Support menu. Like, with one of the previous updates they broke the feature where if you have headset connected via headphone jack and get a call, the ringtone does not play through the headphone, only phone speaker. Once I reported it, a support person asked me to try restarting the phone. I did so and came back to say that it did not help and I was ignored ever since, sent like 2 or 3 follow ups, but no response. After some even earlier update, the function to adjust brightness in night mode was removed, I reported it but never got a response. Don't know, maybe it was intentional, but this rendered night mode pretty useless as photos would come out way overexposed (thank god for GCam once again).
I just feels that Asus does not really care about this phone and people who bought it. Like the phone call quality issue. Upon release it did not have HD Voice and VoLTE was available in only few operators. The phone call quality was so atrociously terrible that I almost returned the phone (should have done it tbh), but Asus promised they were working on adding VoLTE. My point is, that someone had to test it and sign off on it and I just cannot wrap my mind around how someone could have thought that it is okay to release the phone with such terrible call quality. It just seems that they don't care about it.