muhhin7muhhin7 Level 1
edited July 2021 in Others
  1. System: TUF A15
  2. Battery or AC: Both
  3. Model: FX506IU
  4. Frequency of occurrence: REGULAR
  5. Reset OS: YES
  6. Screenshot or video: NO


Detailed description:i have an identical problem with this discussion

I just bought my laptop 2 days ago, when I try to play some games it's always crashing after some gameplay no matter what games it is, from the really light games to the real heavy one. It's only occur when I tried to play some games and never happen when I do another activities. The game crashes after some game play, It closes itself, everything is very well without games, system doesn't crash. Can someone help me please.. @Blake_ASUS



  • Hi there,

    Can you describe more of the crash?

    Like the screen freeze? or the game closed itself? any error code?

    Was the device hot? how is the situation in Armoury Crate?

    What is your BIOS version?

    Thank you.

  • Could you tell me the names of the games.

    I have my own experience, few old games will not run under Windows 10 and also through the steam client.

    If possible find the game crashed file, like .dump or .dmp files , and then zip the files, upload to online storage like Asus web storage, then paste shared link here.

    If possible contact the game manufacturer support site and ask for the troubleshooting steps.

This discussion has been closed.