Game Crashing On TUF A15 FA506IU While Activating Turbo Mode

Ash4UAsh4U Level 1
edited April 15 in Others
  1. System: TUF A15
  2. Battery or AC: Both
  3. Model: FA506IU
  4. Frequency of occurrence: REGULAR
  5. Reset OS: YES
  6. Screenshot or video: NO

========================

Detailed description:I'm using my laptop for 1 month, from buying, every game is crashing from 7gb game to 90+ gb... Then i found my laptop is working normally on performance mode but when I'm turning to turbo the game Crashing... Why this happens please help me... I'm so disappointed... If i play on performance the laptop heats up too much for normal fan speed... I need the turbo mode to cool down... And also for performance... Please help...

Comments

  • Ash4UAsh4U Level 1

    Turbo mode is from armoury crate

  • Hello Ash,

    When you are not playing game but just web browsing or so, does the issue happen?

    How long after the game start then it crashed?

    May you share a screenshot of Armoury Crate when it happened?

    May I have your BIOS version?

    And please enter Armoury Crate> Setting> About>Service version>Check

    and copy everything that shown and share it here?

    Thank you.

  • Ash4UAsh4U Level 1
    1. No
    2. After Sometime of gameplay
    3. Attached
    4. BIOS Version is 315

    5.

    ----            -------   

    Armoury Crate UWP App   3.3.7.0   

    ROG Live Service      1.1.16.0   

    AURA Service (Lighting Service) 3.04.32   

    Armoury Crate service   3.3.7    

    Item            Version   


    Thank you... please help me out


  • Ash4UAsh4U Level 1

    Armory Crate Screenshot

  • Hello Ash,

    Thank you so much for the information.

    There are few part I would like to know more detail.

    When the game crash, does the system crash or freezes ? or you are still able to use other thing?

    And the game crash means the closed itself? or like it hang there and you force shutdown it yourself?

    May you name a few game you play and it's version?

    Thank you.

  • Ash4UAsh4U Level 1

    The game crashes after some game play, It closes itself, everything is very well without games, system doesn't crash, when i trigger turbo mode all the games starts crashing.

    I play Rainbow Six Saege, GTA 5, Cities Skyline

    On Rainbow Six It crashes after some time of gameplay, GTA crashes and says directx error on crash, cities skyline remains hang in there i need to force close

    Everything is happening after turbo mode on

    Suppose I'm playing gta on performance, if i turn to turbo by minimising the game, it crashes immediately.

    It is happening since i bought the laptop...


    I want to fix it very badly. Is my gpu faulty?

  • Ash4UAsh4U Level 1

    Hello... Reply please... Game is crashing on turbo mode...

  • Hello Ash,

    May I have the version of the games?

    Thank you.

  • Ash4UAsh4U Level 1

    Rainbow Six Siege Version : 15302504

    GTA Version : 1.0.2215.0

    Cities Skyline Version : 1.13.2-f1-e14


    Note : Every game is crashing on turbo mode, Sometime crashes on performance mode too


  • Ash4UAsh4U Level 1

    hello...

    please help

  • for anyone who cant find it you can rightclick the nvidia icon in your taskbar and select geforce experience.

    Go to your settigns.

    and in general theres a box that says share and a little scroll button should be green make sure its grey..


    above solution is given by Nvidia users in online forum.

    Install DirectX 9.0c version.

  • Ash4UAsh4U Level 1

    I underclocked my gpu today... Now it's working very fine... But i need to use third party software named msis afterburner... After underclocking now it is running okey...


    I have one question... That why i need third party software? I want my laptop okey without any underclocking

  • dont do overclock. Because there is a limit is fixed in processoes from factory side.

    If we do manually overclock then Voltage will be raised but we can't riase add more no of fans in laptop to make cool.

  • Hello Ash,

    Thank you very much for the information.

    I have consulted our technical support for further investigation.

  • Ash4UAsh4U Level 1

    I didn't overclock, i did underclock, then it's running ok

  • Hello Ash,

    May you provide your product SN in the PM I send you?

    Thank you.

  • Ash4UAsh4U Level 1
  • Hello Ash,

    I already send you PM. you may see an mail icon on the upper right corner of the window.

    Thank you.

This discussion has been closed.