ROG Phone 2 shutdown while charging

DavidsensenDavidsensen Level 1
edited June 13 in ROG Phone 2


Model Name: Asus ROG2


Firmware Version: Android 10 Kernel: 4.14.117-perf


Rooted or not: Not rooted


Frequency of Occurrence: Evertime I plug the phone for charging


APP Name & APP Version (If your issue relates to the app): All APP


My phone shutdown within 3 minutes of plugging it to charging. I switched on the phone while it was still plugged in and same thing happened again. I checked and there was no software update. I thought it could be heating issue but I wasn't using the phone while charging and also it didn't feel overheated when i touched it. Can anyone help?

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