05-14-2021 05:00 AM
05-14-2021 06:14 AM
DavidsensenThe advice is to go to service centre. If you are under warranty and no user induced damage, you should not be charged.Model Name: Asus ROG2
Firmware Version: Android 10 Kernel: 4.14.117-perf
Rooted or not: Not rooted
Frequency of Occurrence: Evertime I plug the phone for charging
APP Name & APP Version (If your issue relates to the app): All APP
My phone shutdown within 3 minutes of plugging it to charging. I switched on the phone while it was still plugged in and same thing happened again. I checked and there was no software update. I thought it could be heating issue but I wasn't using the phone while charging and also it didn't feel overheated when i touched it. Can anyone help?
ROG Phone 2 shutdown while charging