ASUS ZenBook 14 UM425IA won't turn on

Martynosborne91Martynosborne91 Level 1
edited June 10 in ZenBook
  1. System: Windows 10 64bit
  2. Battery or AC:
  3. Model: ZenBook 14 UM425IA
  4. Frequency of occurrence: permanent
  5. Reset OS: unable to
  6. Screenshot or video: No

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Detailed description:

When on battery and you press the power key nothing happens, notebook does not turn on.

When on AC same problem.


If I hold F2 and power button for 60 second without AC connected fan kicks in but still no boot screen or typical boot noises. Once power key released fan turns off


When on AC and I hold F2 and power key the same happens as when on battery.


Laptop been on charge for 6 hours and still the same issue. Is there A fix that can be done at home or does it need taking to repair shop?

Please help. This is a work laptop and there's important data stored on there

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