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USB-C display port wont display to external monitor but hdmi works from laptop

dfwnorthwest
Star I
System:: Windows 10 pro
Battery or AC: Both
Model: ZenBook UX534FTC_UX534FT
Frequency of occurrence: all
Reset OS:
Monitor ASUS VA32AQ
========================
Detailed description:
Display from HDMI port to external Asus monitor works fine.
However, when using an OKX USB hub, if I pull the HDMI cable out of the laptop and into the USB hub HDMI port, the screen reports "no signal" and then goes blank. What can I check?

I think I wan tto try the ASUS powered USB hub/docking station. I dont think these portable/un-powered USB hubs will be as trouble free
2 REPLIES 2

RAJU_MSC_MATHEM
Zen Master I
dfwnorthwest
  1. System:: Windows 10 pro
  2. Battery or AC: Both
  3. Model: ZenBook UX534FTC_UX534FT
  4. Frequency of occurrence: all
  5. Reset OS:
  6. Monitor ASUS VA32AQ

========================

Detailed description:

Display from HDMI port to external Asus monitor works fine.

However, when using an OKX USB hub, if I pull the HDMI cable out of the laptop and into the USB hub HDMI port, the screen reports "no signal" and then goes blank. What can I check?


USB-C display port wont display to external monitor but hdmi works from laptop
Generally No signal means , the connection between monitor to laptop is damaged or cable fault or HDMI port fault.
try with another high quality cable.
or try to use another USB hub

Blake_ASUS
Community Legend II
Hello dfwnorthwest,
Do you have screenpad?
If so, the usb ports on your model does not support display export.
Thank you.