USB-C display port wont display to external monitor but hdmi works from laptop

dfwnorthwestdfwnorthwest Level 1
edited May 2021 in ZenBook
  1. System:: Windows 10 pro
  2. Battery or AC: Both
  3. Model: ZenBook UX534FTC_UX534FT
  4. Frequency of occurrence: all
  5. Reset OS:
  6. Monitor ASUS VA32AQ


Detailed description:

Display from HDMI port to external Asus monitor works fine.

However, when using an OKX USB hub, if I pull the HDMI cable out of the laptop and into the USB hub HDMI port, the screen reports "no signal" and then goes blank. What can I check?

I think I wan tto try the ASUS powered USB hub/docking station. I dont think these portable/un-powered USB hubs will be as trouble free


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