Severe random shutdowns and reboots! Help

rangash03rangash03 Level 1
edited May 2021 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:ROG 2 8/128
  2. Firmware Version:17.0240.2103.75
  3. Rooted or not:NOT
  4. Frequency of Occurrence:VERY FREQUENTLY
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I got my rog 2 and i am a moderate user.. I never played heavily or as such.

i started having these random shutdowns/restart issues a while back I thought it might be a software issue or something and the frequency was rare like once in a week.. so i ignored that.. The device was in warranty at that time.... but gradually the problem kept on increasing.. and now has it has reached to its worse.. leave aside gaming... even when I'm using the device for even a little heavy process .. the devices shuts down at any moment!.. I don't know what to do.. My device is more than a month out of warranty now.. Please tell me what should i do..

I'm from Hisar ( HARYANA) INDIA.!


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