ASUS ZenScreen MB16AC: not working, fault code "...not support Alt D mode..."

edited February 18 in Others
  1. System: Windows 10/64-bit
  2. Model: MB16AC
  3. Error message: "Your device does not support Alt D mode, please install the latest driver and try again"
  4. Installed Display Driver Package: Version 10.0, 2020/10/23
  5. Frequency of occurrence: every time

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Detailed description:

Hi Support,

As above, I've downloaded and installed the latest driver and still the error message keeps on occurring. All connections are OK. What next? Please assist.

Thanks,

David

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