Why my signal keep turning on and off with both wifi and simcard? It is for sure device problem
krisnata.dharma
Level 1
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 3
- Firmware Version: 17.0822.2005.11
- Rooted or not: not
- Frequency of Occurrence: constantly nonstop
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The question has described exactly what happened. I've tried troubleshooting sim card, phone call, and wifi through .12345+= with calculator, but everyting was normal there. This needs fixing asap, and I've seen some discussion about this has been closed without the problem being solved
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Comments
It is also exactly the same with simcard 1 only usage
@krisnata.dharma You're running very old firmware. Please update to the latest version (2012.131) and see if your issue goes away.
@Gustav_ASUS I've checked for system update from settings, result: none. Tried downloading the latest firmware from Asus website, phone didnt detect that a system update is available. Tried rebooting after that, still no result
Do you have Tencent version?
@Saifuddin
yes, what's the difference?
Using Tencent version with wrongly flashed rom ( Mostly WW-Global rom) won't get any updates from official server .
The problem of signal dropping is maybe due to wrong rom also it's very old version .
To resolve in official way you have to contact your seller from whom you bought the device .
Yes as he said , if you bought Tencent version with global rom they you got scammed....
I am feeling bad for you and other guys who are getting scammed like you did☹️☹️☹️
You guys should get refund if possible.....
It's a device intended for the Chinese market that has been flashed with global firmware. Because of the model & ROM mismatch, you won't get FOTA updates, and we can't guarantee that your device will function properly. It's recommended that you contact your reseller, as this is not a configuration we are selling.
Having said that, you should be able to manually update your firmware by placing the zip file in the root directory of your phone.