11-04-2024 07:10 AM - edited 11-04-2024 07:20 AM
I have this problem and now it's the 3 time where the phone overheated and cracked the back the first time they replaced the battery and cable and replaced other stuff the second time the phone overheated and cracked the back cover they had to replace the logic board and the LCD screen add battery and everything basically a new phone. And now when I plug it in to my charger tho charge my phone there was a pop sound and a smell burning or electrical burning you can still smell it now I haven't tried to charge the phone again or try turning it on and no it's not the wall charger as I plugged my rog phone 3 into it and charged it perfectly fine. So I'm taking it back now for the 3 time I really don't understand what's wrong With Limited edition Rog 6 Diablo And the problem is Anyone who's facing this problem will know that Asus Tells ours That is our fault for breaking the back And it's not and just for taking the back off to take this photos I got little bits of glass in my fingers that's how bad the back is little shards of glass. I used exactly the same Case On my girlfriend rag phone 6 Same screen protectors That phone Has had none of them problem And it's was Bought roughly the same time Has never had a cracked back Or overheated has no repair history and the case that I'm using is a acrylic and rubber my girlfriends dropped the phone many times and the kids have also thrown it these cases are awesome . so 3 times in a year lucky I bought with JB Hi-Fi because I have an extra one-year warranty don't buy limited edition
11-04-2024 04:10 PM
Imediately stop using that phone! and I use the same case as you.
11-04-2024 06:03 PM
@Sussx
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.