My Zenbook Duo UX481F doesnot switch on within a month of Purchase

sibysiby Level 1
edited February 25 in ZenBook
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:

Comments

  • edited January 25

    reasons are

    battery power is completely drained, so remove all external devices from the laptop including usb pendrive and then connect the ac adapter , charge for 30 minutes,

    now switch on the laptop, if on means, the problem is solved, if not means,

    remove ac adapter from laptop, Press and hold the power button for 60 seconds, then release the key,

    now switch on the laptop, if on means, the problem is solved, if not means,

    go to the nearest Asus service center.

  • LiviuLiviu Level 2
    edited January 25

    Send it directly to service without any more thinking. if you can, return it to the store and get something else. It's unacceptable to have it for just 1 month and break.

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