Static noise when using touchpad

mikekejsermikekejser Level 1
edited February 25 in ZenBook
  1. System: Windows 10
  2. Battery or AC: AC
  3. Model: Zenbook pro duo UX851LV
  4. Frequency of occurrence: Always
  5. Reset OS: Yes

========================

Detailed description:

Whenever my computer is plugged in to the powersupply, I get like a static white noise coming from the computer when I use two or more fingers on the touchpad(like when scrolling on a page). It only happens when the computer is plugged in. When it's on battery, it doesn't happen. It happens both with and without the speakers turned on. The computer is new and has been doing this since I bought it 3 weeks ago. I have tried to reset Windows, but it didn't help. Any ideas what could be the issue?

Comments

This discussion has been closed.