Slow charging broken
dtrapero
Level 1
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 3
- Firmware Version: WW 17.0823.2008.70
- Rooted or not: No
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When I activate slow charging option in setting and connect the phone to the 30W charger, it still shows "hyper charge" in the bottom part. But if I use the 12W charger from my iPad mini, it shows only "charging", and if I use a 20W charger ir shows "fast charging". This means the option is broken and it is not really charging at 10W with the 30W charger.
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Comments
@dtrapero bro this is just the word they use to let us know that we are using companies original charger because other than companies charger no other charger will say hypercharge
But trust me when the slow charging is activated , the phone will charge slowly with much less heat even when showing hypercharge
I used slow charging at 80%limit most of the times
No need to worry its working perfectly as it should be😄😁
Yeah I did notice less heat was being generated while Slow charging was on but the time it took to fully charge was still no different than having hypercharge enabled. And yeah, hypercharge was also indicated at the bottom regardless of what mode i have it on.
I will send you a PM with instructions on how to log your device so we can find out why it's not slow charging when it should
Do people know what's the time to slow charge, say from 20 to 80%?
Can't tell if mine is working or not
My phoone is heating upto 43° C while slow charging for around 15min or so and is it supposed to charge from 21% to 45% in 15 min !!! , Is it slow or fast i am confused ?
Can you please send me the details of how to check slow charging as well. Even I feel it is not working as expected.
Can you send me the details as well. My phone charges in 1.45 if I slow charge I want it to take more time
Send me as well
Please post it here for everyone to see
Can you please pm me the instruction...i just notice my slow charge is also not working thanks...
@Anders_ASUS @Saifuddin @siddhumohankumar
@gananadeep3 @richmondcuevas @hank_email_is @John LawrenceLawrenceLawrenLawrence
Folks... looks like .70 update fixed slow charging not working issue, but lock screen still shows hyper charge.
My ROG 3 updated to .70 latest FOTA and I can see that slow charging actually working. I used side usb port for charging the device with bundled Asus charger got with the device in India.
If you see below screenshot of accubattery app, the charging on yday for 1h 19min took device from 22% to 90% with slow charging set to OFF. Today it took 1h 23 min for device to go from 3% to 44% with slow charging set to ON.
Mine charging from 21 to 45 in just 15 min with slow charging enabled
Before update mine was working fine but after .70 update mine wasn't working
@Saifuddin
Lolz... slow charging didn't worked for me before updating to .70
Good to know, I do feel the phone feel not as hot, not sure if slow charge is working.
Mods need a reply!!
@Saifuddin @KKP
We're aware of this issue but we would like to collect some device logs from end-users for further investigation. I have sent you instructions via PM, please check your inbox! 🙂
Kindly send it to me as well as I'm facing the same issue