Network recived call problem

LamoulLamoul Level 1
edited October 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name:ZS661KS
  2. Firmware Version: Android 10( QKQ1.200419.002.WW_phone-17.0822.2005.11)
  3. Rooted or not: no
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

I have problem when i recived call from anyone i Can not hear the interlocutor and same situation for he Can not hear me , i tried to fix this problem by restore as default but still same problem, this problem coccured only with recived call but for outgoing call its no prblem










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Comments

  • edited September 2020

    Please wait for next FOTA. It includes a couple of network fixes and hopefully one of them relates to your issue. It should be available very soon

  • As the same problem I also face,,when i recived call from anyone i Can not hear the interlocutor and same situation for he Can not hear me , i tried to fix this problem by restore as default but still same problem, this problem coccured only with recived call but for outgoing call its no problem....



    Please give us solution as soon as possible...

  • I had this issue before, i had to do a factory reset which solved the issue.

  • I also do factory reset...and before setting it will be okay....but when I set up all app then again same problem....

  • Please wait for the FOTA and if it doesn't fix your issue, then we can check why

    Thanks!

This discussion has been closed.