ASUS - ZenTalk

Lamoul · ‎09-07-2020

Please tell us some basic information before asking for help:
Model Name:ZS661KS
Firmware Version: Android 10( QKQ1.200419.002.WW_phone-17.0822.2005.11)
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
I have problem when i recived call from anyone i Can not hear the interlocutor and same situation for he Can not hear me , i tried to fix this problem by restore as default but still same problem, this problem coccured only with recived call but for outgoing call its no prblem

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Anders_ASUS · ‎09-17-2020

Lamoul
Please tell us some basic information before asking for help:
Model Name:ZS661KS
Firmware Version: Android 10( QKQ1.200419.002.WW_phone-17.0822.2005.11)
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
I have problem when i recived call from anyone i Can not hear the interlocutor and same situation for he Can not hear me , i tried to fix this problem by restore as default but still same problem, this problem coccured only with recived call but for outgoing call its no prblem
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Network recived call problem

Please wait for next FOTA. It includes a couple of network fixes and hopefully one of them relates to your issue. It should be available very soon

Owni · ‎09-17-2020

As the same problem I also face,,when i recived call from anyone i Can not hear the interlocutor and same situation for he Can not hear me , i tried to fix this problem by restore as default but still same problem, this problem coccured only with recived call but for outgoing call its no problem....

Please give us solution as soon as possible...

Skrue · ‎09-17-2020

I had this issue before, i had to do a factory reset which solved the issue.

Owni · ‎09-17-2020

I also do factory reset...and before setting it will be okay....but when I set up all app then again same problem....