Speaker issue on Zenfone 5Z

neerajbolt

This is regarding bottom speaker issue on my Zenfone 5Z. A week ago i noticed this problem with my 5z' bottom speaker. Earphone (both wired & bluetooth) working fine but suddenly when i disconnect those earphones from my phone, sound just comes from upper speakers not from bottom speaker.

Now bottom speakers are working as per phone's mood.

amitgarde3

https://zentalk.asus.com/en/discussion/31772/speaker-issue-on-zenfone-5z

Try clearing cache of audio wizard and audio wizard service by following steps

Settings>apps&notifications>click on top right corner three dots and select show system>search for audio wizard> click on app > go to storage >clear cache & data> force stop

Follow same steps to audio wizard service

Also after following above step please restart your device

Thanks!😊

neerajbolt

Thanks for suggestion.

But issue still there.

Victor0_ASUS

Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India

amitgarde3

https://zentalk.asus.com/en/discussion/comment/96158#Comment_96158

You have to take your device to nearest service centre for furthur checkups

Note:- please dont forget to backup all your imp data before you submit your device at service centre

thankyou😊

sidarya31

Once happened to me, i restarted the phone n it got solved.