asus zenfone 5z home screen bug

[yugmagandhi1805]

Please tell us some basic information before asking for help:
Model Name:asus zenfone 5z
Firmware Version:.87
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
Ss are attached
Home screen icon disappears



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[victor010]

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/