[5Z ZS620KL] (.87 update) Wrong battery usage
burakterzi91
Level 2
Please tell us some basic information before asking for help:
- Model Name:
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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wrong battery usage Instagram 4 minutes 17 percent usage
screen 3 hours 41 minutes 15 percent
???
1
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Hi burakterzi91
Thank you for your asking. Please provide the information below so that we can better assist you.
1. Does the issue start after any firmware/app download or update? Which Instagram version do you have? If you update it to the latest version, does the issue remain the same?
2. Could you help me to enter "Safe Mode" and leave a 80%-100% phone in sleep(idle) mode in a night, and operate normal using the next day?
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
If the battery works well in "Safe Mode", please check on any disturbance from the installed 3rd party Apps. If the issue remain the same, please provide me the screenshot of
①Setting>Battery
②Setting>Battery>3 dots on the top"Show app usage"
3. Is there any zone heating up while using/idling? How long does the battery be used?
Same thing happens with me
Please check it.
This issue started after upgrading to latest firmware .87
Hi Debasish Sahoo
Please refer to the suggestion above, if the issue remain the same, please provide me the required info mentioned above. Thank you.
Instagram is the latest version and still serious battery is used either this information is wrong or Instagram is using a lot.
Instagram version : 146.0.0.27.125
dk : minute
sa: hour
Güvenli mod: safe mode
Fixed bug ? Last charge normal Instagram
Hi burakterzi91
Based on the screenshot you provided, the battery performs well in Safe Mode while using Instagram, so it tends to be a 3rd party apps disturbance issue. I am glad to hear that the issue is solved now. If you have any further queries, please do not hesitate to contact me.
Yes I have issue the animations on the 5z are very laggy ,pls make it smooth like one plus or samsungy
Again Instagram ...
Only Instagram battery drain ? or bug .
Opera 1 hour %7
YouTube 1hour %9
Instagram how 8 minute %14 ???
It is showing wrong battery usage so I think it is a bug.
U can see my thread I have also shared this same issue.
This same thing happens again and again.
Hi burakterzi91
Sincerely apologize for any inconvenience caused.
1. Does the battery have a overall performance issue, like battery drain, or just the wrong battery usage on Instagram?
2. Does the issue happen all the time or from time to time?
This:
https://zentalk.asus.com/pt/discussion/30774/5z-battery-percentage-not-precise
1. Wrong battery stats (optimisation is fine)
2. All the time
Hi Averan & BrunoF20
Thanks a lot for the reply. Could you provide me your screenshot, better in Safe Mode so that it could represent the issue more clearly, of battery if you have the same issue as well?
Furthermore, are you facing this issue with firmware version WW-100.10.107.87, too?