Headphone jack issue

paras.prana

The headphone jack of my zenFone 6 /6z stopped working Today. No audio is coming from the earphones when something is played. The one click pause function(of the earphone) is still working but there is no audio. The earphones are fine, I checked them on another device. Help me solve this issue as soon as possible. What might have gone wrong with my phone? How to solve this ?

sharanknatarajan

This is not a headphones problem its probelm with audio bugs in asus 6,

Go to settings

Sound

Adjust the ringtone volume slider to increase or decrease the slider once the sound of your ringtone came, the audio will play in your headphones

paras.prana

This did not work. Phone's speakers are also working just fine. I have tried many things still no audio in the earphones. Does this mean the headphone jack is faulty?

Please give some good suggestions!

Anders_ASUS

https://zentalk.asus.com/en/discussion/29531/headphone-jack-issue

Please go to your local service center

ashishengr.kumar

I hope you have done restart... It may be because of audio wizard.. So restart can help