Screenpad 2.0 update stuck at 35%
- System: Zenbook Pro 15, 550GDX Windows 10
- Battery or AC: AC
- Model: 550GDX
- Frequency of occurrence:
- Reset OS:
- Screenshot or video:
I got into trouble with my screenpad today. I have a screenpad on my zenbook pro and I downloaded the upgrade assistant from Asus Live update to get screenpad 2.0. Bad idea! Everything went ok initially and the BIOS was updated. But on restarting the upgrade assistant always shows the message: updating gooid FW 35% and is stuck there. I waited for 30 minutes, but the screen was still stuck there. My laptop fans were running like mad too. Finally I got fed up and restarted my PC.
Now everytime I restart my PC the update assistant starts up automatically and shows the same message as above. It also disables my wifi. finally I uninstalled the upgrade assistant, but now my screenpad doesn't work anymore. I can still use it as a normal touchpad, but otherwise it stopped working. So frustrating. I went and looked at the gooidx log text file inside the upgrade assistant folder and the log message is attached. apparently the upgrade assistant is stuck in an infinite loop where it tries to look for some processes but can't find them. Now I have no clue what to do. Can anybody help?
Is there a way to reset my screenpad and start afresh?