System: Windows 10 (S-mode)
Battery or AC: AC
Model: Asus VivoBook X512F
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
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Detailed description：
Hello. I have bought a USB-C to DVI cable with which I hoped to connect an external monitor. When I connect it an error message first advises "Display connection might be limited. Make sure the DisplayPort device that you're connecting to is supported by your PC" followed by "The last USB device you connected to this computer malfunctioned and Windows does not recognise it".
The cable itself advertises itself as suitable for devices with "DisplayPort alternative mode". Does my laptop support this please? Thank you.
