Problem with the trackpad... jumpy and no precision
System: Windows 10
Battery or AC: AC
Description: Touchpad trouble : jumpy, no precision
Model: UM462DA
Frequency of Occurrence: Sometimes
Reset OS: No
Hello !
I have problems with my trackpad : like others people with UX models, my laptop is perfect... excepted the trackpad. When I start my PC, it works great but a few minutes later the trackpad starts to lose its precision and to be jumpy... Sometimes it works better and the problem reappears... The driver is up to date, so I don't know what to do. I've read that the UX433 received a firmware update to fix that problem, but there is nothing on the ASUS support for my model, I don't know if I can use the fix for the UX433, maybe it's possible if the trackpad is the same...
Can you help me ? Thanks !
PS : sorry if I made a few english mistakes...
Battery or AC: AC
Description: Touchpad trouble : jumpy, no precision
Model: UM462DA
Frequency of Occurrence: Sometimes
Reset OS: No
Hello !
I have problems with my trackpad : like others people with UX models, my laptop is perfect... excepted the trackpad. When I start my PC, it works great but a few minutes later the trackpad starts to lose its precision and to be jumpy... Sometimes it works better and the problem reappears... The driver is up to date, so I don't know what to do. I've read that the UX433 received a firmware update to fix that problem, but there is nothing on the ASUS support for my model, I don't know if I can use the fix for the UX433, maybe it's possible if the trackpad is the same...
Can you help me ? Thanks !
PS : sorry if I made a few english mistakes...
Comments
Or else send PM to blake Asus
Please kindly double check if your BIOS and ASUS Precision Touchpad driver are
up to date.
Please find the official support page below
https://www.asus.com/2-in-1-PCs/ASUS-ZenBook-Flip-14-UM462DA/HelpDesk_Download/
Thank you for messaging us.
Have a nice day.
I checked the Touchpad driver and the BIOS, everything is up to date and my problem isn't fixed...
Any solution ?