Asus vivobook pro 14 trackpad rattling

[ayushkumarjoshi]

System: Asus vivobook pro 14 ryzen 7 5800h
Battery or AC: Battery
Model:
Frequency of occurrence: Every time
Reset OS: Windows 11
Screenshot or video:
========================
Detailed description：
I have a little concern about this laptop, I got this laptop 2 days ago, everything works just fine but the near the trackpad area there is some "tick tick" sound when a shake my laptop. It doesn't have large trackpad rattling issues like others but if I hold my trackpad and shake the laptop, there is no sound. Is this normal ??? Because it only rattle when I lift or shake my laptop...??? What should I do, because firstly I think I should replace it but not sure whether another unit will cause same or more problem. Please reply ASAP.

[Falcon_ASUS]

ayushkumarjoshi00

1. System: Asus vivobook pro 14 ryzen 7 5800h
2. Battery or AC: Battery
3. Model:
4. Frequency of occurrence: Every time
5. Reset OS: Windows 11
6. Screenshot or video:

========================

Detailed description：

I have a little concern about this laptop, I got this laptop 2 days ago, everything works just fine but the near the trackpad area there is some "tick tick" sound when a shake my laptop. It doesn't have large trackpad rattling issues like others but if I hold my trackpad and shake the laptop, there is no sound. Is this normal ??? Because it only rattle when I lift or shake my laptop...??? What should I do, because firstly I think I should replace it but not sure whether another unit will cause same or more problem. Please reply ASAP.

Asus vivobook pro 14 trackpad rattling

@ayushkumarjoshi00
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.