The worst service ever

aje71664aje71664 Level 1
edited September 2020 in ZenFone 6

It's ridicoulus how much time my phone is in service center. Phone bought in Poland.

I sent my phone at the end of november, then waiting time for replacement components was aproxximately 3 week. After that something was broken again and next few days for new parts. And right now phone failed tests at least few times in past days.

I called to them, but their answer was like "Your device failed tests and back to repairing again. We have 45 days max to fix a device according to warranty card. Nothing more we can do right now. After 45 days if we can't fix your phone, someone will contact with you"

Worst customer experience ever


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