Please tell us some basic information before asking for help:
Model Name: max m2
Firmware Version: android 10 beta
Rooted or not: not
Frequency of Occurrence: no
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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i am tring to update my asus zenfone max m2 it suddenly ask for password " to satrt android please enter password "
and my phone screen lock was patten lock and this time it ask for pin plz help me
