Navigation buttons have disappeared from the screen and are not coming back

[rahulraman066]

Please tell us some basic information before asking for help:
Model Name: asus zenfone Max Pro M1
Firmware Version: 087
Rooted or not: not
Frequency of Occurrence: navigation buttons disappeared
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Navigation buttons have disappeared from the screen and are not coming back I am not able to use the phone, even after restoring the phone this problem is still alive

[VEL_ASSA]

rahulraman066

Please tell us some basic information before asking for help:

1. Model Name: asus zenfone Max Pro M1
2. Firmware Version: 087
3. Rooted or not: not
4. Frequency of Occurrence: navigation buttons disappeared
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Navigation buttons have disappeared from the screen and are not coming back I am not able to use the phone, even after restoring the phone this problem is still alive

Navigation buttons have disappeared from the screen and are not coming back

Please restart your device.

[rahulraman066]

VEL ASSA

https://zentalk.asus.com/en/discussion/53697/navigation-buttons-have-disappeared-from-the-screen-and...

Please restart your device.

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Bhai pura to pad le yaar restore karne ke baad bhi ye problem aa rhi hai or ap re-start ki baat kar rhe ho

[fussion_ASUS]

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
3. If still you face the issue factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India