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Google told me to ask Asus

AsusYouzr
Rising Star II
Please tell us some basic information before asking for help:
Model Name: 601kl
Firmware Version: A10 ver 438
Rooted or not: never rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Google play store
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My device is not certified.. when i check Google provided information about device certification, Google told me to ask device certification questions to device manufacturer..which is Asus..
So i am asking again, why my device is not certified.. and this time don't remain silent.
Google told me to ask .. Here is a screenshot attached below for proof.. now see this and tell me.. why this unrooted device is not certified.
I am asking for a fully tested certified device.
screenshot-20210317-133102.png
screenshot-20210317-133429.png

10 REPLIES 10

AsusYouzr
Rising Star II
victor0_ASUS

Hi, kindly factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/, and let us know if the issue still persists.


View post
I don't have PC access or backup storage... So can't try factory reset now.. . Once i get PC... I will downgrade to Oreo or custom rom...

AsusYouzr
Rising Star II
Yachendra

I finally moved to custom ROM today "Havoc OS".

Got rid of Asus software for time being.


View post
If i have my pc access... I may jumped to custom rom months ago...
By the way... How is the sound quality in havoc and which version of havoc ?!?

Yachendra
Rising Star II
Hmmm.

Sound is better compared with Stock ASSus Android 10 betas.
I installed Android 10 latest version "Havoc-OS-v3.12-20201230-X00T-Official-GApps". CTS failed and I used Magisk root to get passed.
I mainly installed it to get only VOWIFI for Airtel. But, now Feeling happy with lot UI customisation available.

Yachendra
Rising Star II
AsusYouzr

Please tell us some basic information before asking for help:

  1. Model Name: 601kl
  2. Firmware Version: A10 ver 438
  3. Rooted or not: never rooted
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): Google play store

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

My device is not certified.. when i check Google provided information about device certification, Google told me to ask device certification questions to device manufacturer..which is Asus..

So i am asking again, why my device is not certified.. and this time don't remain silent.

Google told me to ask .. Here is a screenshot attached below for proof.. now see this and tell me.. why this unrooted device is not certified.

I am asking for a fully tested certified device.

screenshot-20210317-133102.png

screenshot-20210317-133429.png


Google told me to ask Asus
Did your Bootloader unlocked?

AsusYouzr
Rising Star II
Yachendra

https://zentalk.asus.com/en/discussion/45876/google-told-me-to-ask-asus

Did your Bootloader unlocked?


View post
Nope
.. . I am waiting for stable 10... So i didn't unlocked bootloader.. but i think i wait too much... I should've unlock bootloader when i had PC access.. . I read reviews of custom ROM s on XDA forum.. i like to have Corvus or Arrow Os once i unlock bootloader.