Does anyone having very low earpiece volume in Asus Max pro m2 i am on android 9?

[Saiqq]

Anyone having very low earpiece volume in Asus Max pro m2 i am on android 9 and having this issue now from last 1 year now nd Asus developers never solved this. Now pls can anyone tell me is this bug, software issue or Hardware issue.
I am using Jio 4g network.

[nidhin3]

I have Max pro m2 in my home but never had this issue especially in Android 9. I suggest you to test if this problem occurs in Safe Mode. If you are not having any issue in Safe Mode Format your device. Else you might have to visit a service center.

[victor010]

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India

[Saiqq]

I tried all the options but nothing works..

[abhaykrishnan02]

nidhin3

I have Max pro m2 in my home but never had this issue especially in Android 9. I suggest you to test if this problem occurs in Safe Mode. If you are not having any issue in Safe Mode Format your device. Else you might have to visit a service center.

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its a software problem ,many user including me also facing this problem from april security patch update
but asus isn't responding about this problem