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Charging not happening properly with zenfone max pro m2

udayavkp
Star I
Last few days I have been faced charging issue with my zenfone max pro m2. During charging When phone having + sign, it halted the charging. When I do plug out and plug in the cable plus sign goes off and seen increasing in charging but however after someminutes it changed to +sign and it halted.
There was solution given in zentalk portal and I did the same. Power drained fully and I charging it with switch off mode. It's been charging more than 8 hours but charging is not finished.
Do we have any solution for this issue?
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
udayavkp

Last few days I have been faced charging issue with my zenfone max pro m2. During charging When phone having + sign, it halted the charging. When I do plug out and plug in the cable plus sign goes off and seen increasing in charging but however after someminutes it changed to +sign and it halted.

There was solution given in zentalk portal and I did the same. Power drained fully and I charging it with switch off mode. It's been charging more than 8 hours but charging is not finished.

Do we have any solution for this issue?


Charging not happening properly with zenfone max pro m2
@udayavkp
I would recommend that you bring your phone and charger to our repair center and fix it. Please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ . Sorry for any inconvenience it may be caused.