04-07-2020 02:13 AM
06-25-2020 03:14 AM
06-25-2020 05:53 AM
bhanuToday i visited to their service centre but it was closed.
BRO I GOT THE CALL FROM RC INDIA TEAM BUT WHEN I VISIT SERVICE CENTER THEY SAID WE DIDINT GET MAIL AFTER THAT ONLY WE WILL ACCEPT YOUR PHONE WHAT TO DO..... BRO
06-25-2020 07:11 AM
They mailed me a day before yesterday that it would take a couple of days to dispatch swap handset from hub to the Service Center.
I was informed by Asus guy that handset swap will take 10-15 working days. He contacted me on 06-06-2020 and I submitted my handset on 09-06-2020. I guess deadline would be end of this month. Lets see what happens.
ssaha255when you handover your defective device to service centre, you must have receieved a acknowlegement slip through which you can track the status about the phone?
No. Not till now....the ASC called me 4 days back and told me another 10 days needed to get the Swap Handset
06-25-2020 07:15 AM
06-25-2020 07:27 AM
patssushilThey just provided one job sheet. I guess nothing seems to be tracked.
when you handover your defective device to service centre, you must have receieved a acknowlegement slip through which you can track the status about the phone?
what's showing on that status page?
if you don't have a link , see below and please tell
Asus Service Centre:
F1 Solutions (Second Party):