Asus zenfone max Pro m1 .063 update Extreme battery draining problem.

[rohitashva_dong]

Hello Asus,

I have been facing extreme battery draining problem since I updated to the latest version .063. This update has ruined my mobile experience. I m getting 1 hour of screen on time and that is perhatic. Mobile is also heating a lot. Average temperature of my mobile remains around 43°C. It feels apps are battling to each other inside the mobile all the time. Even if I don't use my fully charged mobile for 7hours (during sleep), my battery goes to zero.

Charging time has also pethatically increased. It takes forever to charge if I keep my internet on during charging. Buttttt when I turn off the internet connection, mobile gets fully charged in approx 90 minutes only. And if I use my mobile during charging (while keeping data on) , charging percentage decreases instead of increasing.

Everything is fine except this issue. I love this phone, it used to be really great in terms of battery performance. Please fix this problem in next update or I'll have to sell my mobile.

Note: last 2 updates (.061 and .063) ruined the experience. And battery was working superfine in previous versions prior to .061.

[harshitrao56]

Hey i am also facing same issues and ASUS is telling me to go to service centre even though after SMMI test my battery is working fine.
Also I'm going to file a complain against ASUS in customer forum, anyone else gonna do that ?

[rohitashva_dong]

qromodynmc

https://zentalk.asus.com/en/discussion/comment/100954#Comment_100954

Most indians kinda live in stone age.

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Why are you being so mean? What's your problem???

[prithvi_2255]

harshitrao56

Hey i am also facing same issues and ASUS is telling me to go to service centre even though after SMMI test my battery is working fine.

Also I'm going to file a complain against ASUS in customer forum, anyone else gonna do that ?

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With you ! Go ahead !

[sumeetkumards]

prithvi 2255

https://zentalk.asus.com/en/discussion/comment/103442#Comment_103442

With you ! Go ahead !

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I am facing the same problem their community has gone to sleep. Good for nothing.
You guys Released an update nd ruined the entire phone. It sucks.
Well played Asus.
It has been 2 months since this forum is active nd no one is active nd answering.
I'm pretty sure they have seen this issue but still haven't answered.
We will make sure that no one buys your smartphone.

[mcmorenoi]

I feel better to know that the fast drainning of my battery is not caused by something I did.
I have noticed a huge performance change where my phone losses 40% of battery in "airplane mode" during the night and 85% during the day in normal operation in comparison with previous performance where it usually loss 10 to 15% during the day. Please fix this issue soon.