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Asus zenfone max Pro m1 .063 update Extreme battery draining problem.

rohitashva_dong
Star III
Hello Asus,

I have been facing extreme battery draining problem since I updated to the latest version .063. This update has ruined my mobile experience. I m getting 1 hour of screen on time and that is perhatic. Mobile is also heating a lot. Average temperature of my mobile remains around 43°C. It feels apps are battling to each other inside the mobile all the time. Even if I don't use my fully charged mobile for 7hours (during sleep), my battery goes to zero.

Charging time has also pethatically increased. It takes forever to charge if I keep my internet on during charging. Buttttt when I turn off the internet connection, mobile gets fully charged in approx 90 minutes only. And if I use my mobile during charging (while keeping data on) , charging percentage decreases instead of increasing.

Everything is fine except this issue. I love this phone, it used to be really great in terms of battery performance. Please fix this problem in next update or I'll have to sell my mobile.

Note: last 2 updates (.061 and .063) ruined the experience. And battery was working superfine in previous versions prior to .061.
67 REPLIES 67

achuth24j00
Star III
mailtompmani

If Battery drain in idle not in switch off condition wait for any security update. If battery drain even in switch off condition better immediately change the battery. My battery drain in switch off mode around 20 days. Later battery become bulgy on edges and gape between the screen and panel. Then went to service center they said need to change the battery. july 29 they order the battery at the cost of 1800rs. then yesterday call me and come to change the battery. After battery replacement idle battery drain issue fully solved.


View post
Wait for 2 weeks, Again Battery drain issue ll happen. same symptoms of urs was for me.
Idle drain for one month in airplane mode also.
Then battery draining in switched off condition.
Then after one week battery bcm bulge and formed a gap b/w Screen and panel.
Then i too changed battery it costs 1800rs.
After changing the Battery for first 2 weeks it was going well.
Only maximum 1 % was draining at that time.
But after 2 weeks it is again draining.
But no draining in switched off condition.
I called service Center they told they want to check.
But my place is in lockdown.
I can't go outside now.
This software bugs made our Battery worse.
Very Bad from Asus.
They are not looking there update before publishing.
You must look ur update is working properly or not and after that you should publish.
🤦🏻‍♂️😣😔😒

mailtompmani
Star II
achuth24j00

https://zentalk.asus.com/en/discussion/comment/101487#Comment_101487

Wait for 2 weeks, Again Battery drain issue ll happen. same symptoms of urs was for me.

Idle drain for one month in airplane mode also.

Then battery draining in switched off condition.

Then after one week battery bcm bulge and formed a gap b/w Screen and panel.

Then i too changed battery it costs 1800rs.

After changing the Battery for first 2 weeks it was going well.

Only maximum 1 % was draining at that time.

But after 2 weeks it is again draining.

But no draining in switched off condition.

I called service Center they told they want to check.

But my place is in lockdown.

I can't go outside now.

This software bugs made our Battery worse.

Very Bad from Asus.

They are not looking there update before publishing.

You must look ur update is working properly or not and after that you should publish.

🤦🏻‍♂️😣😔😒


View post
Battery drain not in switch off condition means battery is fine it's software issue. I think issue solve in next security update😐😐😐😑😑😑😑😑😑

prithvi_2255
Star III
people who work in asus have no knowledge about the things happening in the mobile, they just want their users to keep paying them even if it is their mistake....
they said to me water log is there in the phone that is why the battery is having problems, all of a sudden after 1 year water will spawn inside the phone or what !
asus is the worst mobile phone company in india, i prefer a chineese branded phone over ASUS

mailtompmani
Star II
prithvi 2255

people who work in asus have no knowledge about the things happening in the mobile, they just want their users to keep paying them even if it is their mistake....

they said to me water log is there in the phone that is why the battery is having problems, all of a sudden after 1 year water will spawn inside the phone or what !

asus is the worst mobile phone company in india, i prefer a chineese branded phone over ASUS


View post
Very disappoint with Asus 😐😐😐😐

qromodynmc
Rising Star II
rohitashva.dongre86

https://zentalk.asus.com/en/discussion/comment/100867#Comment_100867

India is a huge country, everyone does not live in metro cities. More than 85% of the population live in villages or small towns. So, are you referring that all 85% people live in a stone age???


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Most indians kinda live in stone age.