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Zenfone 9 screenshots stop working after a few days of running.

Gideon_Felt
Star I

Model: Zenfone 9 AI2202

Firmware: WW_33.0804.2060.218

Not rooted

Happens after about 2 days of running the phone without rebooting it.

It happens every time, and has happened for about 6 months (or at least that's when I noticed it).

App: Asus System screen

Further description:

After two days when I click down-volume + power it no longer takes a screenshot, it just opens the volume dialogue over and over if I try multiple times. Also if I use the button in the model that opens when I hold the power button down, it also does the same behavior instead of taking a screenshot it opens the volume dialogue, I have to reboot the phone in order to gain back the ability to take screenshots. 

To bad I can't upload and screenshots of it happening, I would wait to days to post this and get a photograph from my wife, but I'm not patient enough sorry. If you really need it I'll try and get one later. 

6 REPLIES 6

Hey @Gideon_Felt,

Thank you for sharing the log.

Have you upgraded your device to the A14 FW version?

I actually did just this morning, Do you think the bug was resolved in the latest version?