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Zenfone 9 Screenshot Glitch

Pegasus7
Star I

Hello all. This is my first time here so I'm not sure where to report this weird bug that I'm experiencing on my phone. I have a Zenfone 9 and the screenshot function (the one where you simultaneously press the volume down and power buttons) completely stops working after a while. When those two buttons are depressed no screenshot is taken, and the volume menu comes up instead.

Here is my phone info:

ASUS Zenfone 9

Latest security patch 2023-04-05

33.0804.2060.113 current version

Thank you everyone for your time in advance. 🙏

1 ACCEPTED SOLUTION

Accepted Solutions

sunny1241
Star III

use three finger gesture, its always work... 

View solution in original post

4 REPLIES 4

sunny1241
Star III

use three finger gesture, its always work... 

Thank you. I did not know about the three finger gesture. 😁

It actually doesn't. When the glitch happens to me, neither this nor tapping the back of the phone works. All just lower volume instead

ZenBot
Community Manager
Community Manager
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