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Zenfone 9 issues - consolidated list of all issues

SVB
Rising Star II

Hi Everyone, I have been using Zenfone 9 for quite a while. These issues are listed after using software version WW/EU_33.0804.2060.189. I request all of Zenfone 9 fans and users to keep putting your valid issues here so that Asus will take a note of it. As zenfone 9 is a niche phone, if we won't raise a voice here, then Asus might not pay attention to it.

1. GPS: GPS taken 5-6 seconds every time to fetch my location and this is across all the apps. On google maps too, it takes time to detect location after I turn on GPS. Also, during using navigation when I am walking on foot, the direction of the arrow is incorrect. It is incorrect by 30 degrees or so. I hope Asus fixes this perfectly with a software update. 

2. Voice after making a call: On incoming or outgoing normal call, for the 1st 2-3 seconds, the other person can't hear our voice at all. We have to wait 2-3 seconds and then speak 90-95% of times. This is the most annoying and critical bug.

3. Wi-Fi icon on status bar: When Wi-Fi is already on and you swipe down notification panel only once, the Wi-Fi icon is not filled with the color of the notification menu. If my notification color is blue then the icon should be in white with the circle colored in blue.

4. Notifications delay: How can a phone with snapdragon 8+ gen 1 and 8 gb of RAM cannot send notifications as soon as they come? For many apps, the notifications are delayed, viz WhatsApp, Instagram, SMSes and so more. Asus, please fix this or just remove notification option completely because what's the use of delayed notifications?

5. Camera: Turn on HDR and you are a tomato coloured different person altogether. Overprocessing in zenfone 9 camera is so aggressive and inconsistent that the app feels useless sometimes. Selfie camera is good though. @asus, you sell this phone with gimbal as the main feature and can't even make sure Camera is the best thing that this phone must have? Please fix it.

I request moderators and Asus developers, if any, on this website to take a note of these and fix those on priority before software support for this phone expires.

@all Zenfone 9ers: Please copy and paste your issues here even if you have posted them before or mention the new ones here. So that all these issues get highlighted at one single place.

#Zenfone9 #Asus #Android

83 REPLIES 83

SVB
Rising Star II

I didn't expect the response from Asus team would be so bad here. I mean non-existent.

@Mansi_ASUS 

SVB
Rising Star II

@Mansi_ASUS I have shared the logs with laura as I am unable to send you a message in the inbox due to msg limit issues. Please take logs from her.

shaunbowen
Star III

Well I just installed the update to Android 14 and the navigation button issue seems to be fixed! They now have the correct 'hit area' finally! I need to spend a little longer with it to make sure, as I might have developed muscle memory of the 'correct' place to press, but so far in my tests it works properly now.

How about GPS, i think itsnt fix cz on me still need time for apps to detect my location 

K052
Star I

I updated my zenfone yesterday and I regret doing it. I was using samsung galaxy s10 before zenfone 9 and changed my phone just because of battery problems. I am happy with asus zenfone 9 in general but 2 things bothers me.

1. I can't reach my contacts with dual apps (whatsapp, messenger, viber...)

2. The apps that I can add to side bar menu is limited. After I updated my phone it become more and more limited. All my favorite apps dissapeared from the menu and I can't add them back. With samsung it was very easy. I could any app to side bar menu but asus limits the apps in a list. I need whatsapp at least 

 

Is there a solution for that?

 

Thanks.