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Zenfone 9 Battery Drain by "Others"

bLackShadow7
Star II
Hello,
I have just bought a Zenfone 9 last week and I am having bad battery life. The SOT is roughly 3 to 4 hours. I can see most of the battery is consuming by "Others".
Is it normal?
Model Name: Zenfone 9
Firmware Version: 32.2050.2050.34
I am really disappointed with the battery performance so far.

Thank you
screenshot-20221201-111501-settings.jpg

97 REPLIES 97

pequinois44
Star II
moi j'ai remarqué quelques fois une consommation excessive par Google play services sans diminuer énormément pour autant l'autonomie de la batterie. cela est aléatoire et se règle apparemment avec les mises à jour successives de cette application Google.

Homann
Star II
@Mansi_ASUS yes. Right now I am at 25% "others".

Homann
Star II
@Mansi_ASUS and by end of day with 13% left i have 47% others:
screenshot-20221229-212601-settings.jpg

Mansi_ASUS
Moderator
Moderator
Hey @Homann,
I reported the issue to R&D and as per their reply, the team would need a log file from your end.
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
You can share the file with me via PM.

valetechg
Star I
Hey folks,
I've the same behaviour on my end. Close to 30% "Others" usage (from 100% to 50% drop). See attached image below.
Would be awesome to have an official response here about this issue.
@Mansi_ASUS I could assist with whatever is needed, however I need more details - do I need to let the battery drain for some time before 'finishing' the log file (so it can gather data) or I can just start & finish it instantly and the log files will contain the needed information? My concern is that it might not be too useful in debugging the bottleneck here.
Regards, Valetech
screenshot-20230106-134448-settings.jpg