Please tell us some basic information before asking for help: Model Name: zenfone 9 Firmware Version: 2050.34 Rooted or not:no Frequency of Occurrence: all the time APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
Any of you guys having WiFi connection issues with the phone. I got it yesterday however I frequently now get WiFi connectivity. It's connected to the wireless router but can't get any data flow.. Then after a while it's works. Then after I put it to sleep and resume the WiFi stops again.all my other wireless devices work OK
I've experienced the same issue today: first time as soon as the phone was turned on, WiFi was connected but unable to send or receive data. Then again a few minutes ago, unlocked the phone after been idle a couple of hours, WiFi was on but did not work. I've been using this phone since 2 days, never had a single problem with WiFi on the previous one or any other device I own. FW version: WW_32.2050.2050.34
I had similar, but not exactly the same issue. After the phone got into idle and then I woke him up, then WiFi connection was not there. I took few good seconds after it connected the the wifi network again.
I could also see it by testing with Whatsapp messages. I switched off the mobile data , then phone into idle, then after 1 minutes I send me a message from another phone. As result was to see that the wifi is not working, because the messages were not arriving due to missing internet connection.
I had it just after updating to WW-32.2050.2050.29. Then I sent the phone to repair. They haven't done nothing, no issue detected at all (at least this info was officially stated). I got the phone back but with the new FW WW_32.2050.2050.34 (and with 6% battery level !!!) And for the moment, since 4 days, all works again really nice. I hope it will stay like that.
But I am sorry, I know it doesn't help you guys here...
Hey @MrAvenger, Thanks for bringing the issue to our attention. I'll be forwarding the issue to R&D however, I will need the following information from your end- WiFi log generated by the calculator app The brand and model of WiFi AP The firmware version of WiFi AP Does WiFi AP use a 2.4GHz or 5GHZ network? Did you enable dual-band Wi-Fi?