01-23-2023 07:11 AM
Hi, since the very beginning of my life with Zenfone 9, I'm struggling with one issue with is pretty annoying. I noticed that the Silent (vibrate) mode randomly switches off and sounds get on. I was investigating why and still were lost. But today I realized that it happens after having a call every time. Update to Android 13 didn't help. I'm running on WW_33.0804.2060.73
I also notice this issue with Zenfone 8 and it seems to be pretty the same here: https://zentalk.asus.com/t5/zenfone-8/phone-randomly-going-out-of-silent-mode/m-p/168806/thread-id/5...
Thanks for help!
01-26-2023 08:01 AM
But as you can see from the screenshot, no source is linked with the Volume key, so I tried to switch to "Stock android" now and will see.
01-26-2023 08:07 AM
Hey @Smikee,
Thanks for your prompt reply.
Asus Optimized is somewhat of a new feature and I wonder if the issue will persist if you switch it to Stock Android. Try switching and let me know if it helps. 😊
01-26-2023 08:23 AM - edited 01-26-2023 08:24 AM
Unfortunately not, I tried to make a call using "Stock android volume adjustment", but the Silent mode was switched off again 😞 Any other idea? I wonder if all users are facing the issue. I noticed also this issue https://zentalk.asus.com/t5/zenfone-9/zenfone-9-automatically-goes-into-sound-mode-from-vibrate-very... which was closed due to inactivity...
Isn't there any log which could be checked in order to find the reason why the sound mode is changed?
01-27-2023 03:35 AM
Hey @Smikee,
I've forwarded the issue to R&D. It'll be helpful if you could share the log file.
01-30-2023 01:32 PM
Hi, Log created, sent via PM. Thanks for help!