06-05-2023 10:24 AM - last edited on 01-16-2024 01:04 AM by ZenBot
Model Name: Zenfone 9
Firmware Version: WW-33.0804.2060.142
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
Yesterday without any unusual use, my Zenfone 9 appeared with a stain on the screen, the strange thing is that when you press it it disappears (As seen in the attached video), apparently some internal component is pressing and marking the screen. It did not fall to the ground, it did not hit itself, it has not had any bad treatment. This is very curious, and in Chile there is no mobile support. I can't use the warranty, does anyone have any idea what I can do?
08-19-2023 01:04 PM - edited 08-19-2023 02:00 PM
Did anyone find a solution to this? For me, the stain appeared again today after a few months of having sent the phone for repair.