cancel
Showing results for 
Search instead for 
Did you mean: 

ROG Cetra True Wireless

Anonymous
Not applicable

I am having connection problems with  the ROG Cetra True Wireless Headphones, sometimes it doesn't connect and sometimes connect to one earphone only.  My Zenfone 9 build number is WW 33.0804.2060.73 and is not rooted, it happens often 

3 REPLIES 3

keren_ASUS
Moderator
Moderator

Hi berto35,

Does this happen with other wireless headphones? If you can, please test to see if this issue replicates with another pair. Also, I suggest testing the headphones with another device to rule out issues with the headphones. 

Anonymous
Not applicable

I don't have this problem with the Samsung Galaxy Buds, it only happens with the ROG Cetra True Wireless Headphones.

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.