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ROG Cetra True Wireless

berto35
Rising Star I

I am having connection problems with  the ROG Cetra True Wireless Headphones, sometimes it doesn't connect and sometimes connect to one earphone only.  My Zenfone 9 build number is WW 33.0804.2060.73 and is not rooted, it happens often 

2 REPLIES 2

keren_ASUS
Moderator
Moderator

Hi berto35,

Does this happen with other wireless headphones? If you can, please test to see if this issue replicates with another pair. Also, I suggest testing the headphones with another device to rule out issues with the headphones. 

I don't have this problem with the Samsung Galaxy Buds, it only happens with the ROG Cetra True Wireless Headphones.