Problem with changing volume during phone call
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2022 09:16 AM
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: WW_32.2040.2040.23
Rooted or not: No
Frequency of Occurrence: Often
On a phone call (regular or VoLTE) it's difficult to change the volume when screen is disabled (e.g. by a proximity sensor). Pressing volume up/down buttons usually doesn't work. It works only in some cases - soon after start of the call or sometimes after many attempts to change the volume.
I have to move the phone from face (to uncover proximity sensors) - when the screen is enabled I can change volume without problems. This solution is annoying.
Model Name: Zenfone 9
Firmware Version: WW_32.2040.2040.23
Rooted or not: No
Frequency of Occurrence: Often
On a phone call (regular or VoLTE) it's difficult to change the volume when screen is disabled (e.g. by a proximity sensor). Pressing volume up/down buttons usually doesn't work. It works only in some cases - soon after start of the call or sometimes after many attempts to change the volume.
I have to move the phone from face (to uncover proximity sensors) - when the screen is enabled I can change volume without problems. This solution is annoying.
8 REPLIES 8
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-06-2022 03:25 PM
No one else has this problem?
Anonymous
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2022 05:28 AM
Me too, I find it very annoying. I tried to look for a solution by checking the system apps in the background but without success. Can anyone who still has v2004 or v2030 check if it works? Thank you!
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2022 09:15 AM
I had 2030, the same issue. 2040 doesn't fix it.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-12-2022 07:42 AM
Hey @mumei6102, the issue has been reported to the R&D team.