«Pixel dead» in dark/night on Asus camera compare to Gcam that haven't got

[txdu77]

Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: 32.2040.2040.23
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Asus App & version 9.5.7.1_220908
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello, I think it's not normal to have got this problem :
We can see when i zooming with Gcam, there aren't a problem, just a noise of cam, into here it's normal BUT... With Asus app, it show in 8k (and other resolution) that my phone have got a Pixel dead in the Main optical camera of 50MP and not all dark when i hide completely the camera for have got a dark picture. After to see that, the Pixel dead can be seen with high light when we fixe it by eyes.... So it's horrible...
I don't know if it's Software or Hardware issue.
It's normal for you ? You have got the same problem ?

With Gcam


With Asus App

[Mansi_ASUS]

Hey @txdu77, I've forwarded your feedback to the R&D team.

[txdu77]

Nothing are changed for a moment with firmware 32.2050.2050.29
But i appreciate the good effort for update frequently 👍
Don't give up Asus! ✊
@Mansi_ASUS
@Mattias_ASUS

[Mansi_ASUS]

Hey @txdu77,
Apologies for the delay. I heard back from the R&D team.
Unfortunately, due to the HW limitation of the Sony IMX766 sensor, there is noise in the 8K video recording, especially while recording in a dark environment. However, since the GCam does not support 8K there's no noise in GCam.
The R&D team recommended switching to 4K 60FPS in a dark environment to avoid noise and distortion.

[txdu77]

@Mansi_ASUS
Okay, i take note for that, i swear to continue for upgrade the camera App. There are again the upgrading to do 👍

Good luck Asus!